
This project aims to understand how mobile phone use, influences people’s relationships with themselves and with intimate romantic partners.
Whether this impact is positive or negative is not known as the current research literature is mixed. For instance, a lot of research in the cyberpsychology discipline focuses on examining the digital harm on individuals and relationships instead of the digital good – such as Kross et al., 2002 which found that mobile phone use is associated with negative wellbeing; and Wang et al., 2017 which identified less relationship satisfaction among romantic partners of mobile phone users. That said, there is also research to suggest digital technology can have a positive impact on wellbeing by reducing anxiety (Cauberghe et al., 2021), and can act as an enabler among romantic partners (Gabbiadina et al., 2020).
This project seeks to understand what factors may enhance the relationship between digital technology use and individual and relational wellbeing, and also identify potential harms.
We have collected data at three timepoints, 4 months apart (November 2024, March 2025, July 2025). At Time 1, we collected survey data from 2570 participants. At Time 2, 1932 of the same participants returned to complete the second survey. Finally, 1487 of the same participants returned at Time 3 to complete the third survey. Participants were UK based and broadly representative of the general population in age, gender, ethnicity, sexual orientation and socioeconomic status.
Emerging findings from Wave 1 of the data suggest that positive digital behaviours in romantic relationships (e.g., like texting your partner something that makes them feel cared for) are additive, rather than compensatory, in the extent to which they are important in relationship quality over and above face-to-face behaviours. That is to say, sending positive texts does somewhat contribute to better relationship quality, but it is not a substitute for the same kind of positive behaviours occurring face-to-face. Further analysis will be conducted to explore this over time.
In addition to traditional survey items, we also explored the role of technology in romantic relationships through some open-ended questions included in the survey. Qualitative insights show that technology can both help romantic relationships (e.g., through helping to maintain intimacy when apart, and helping partners have difficult conversations) and hinder romantic relationships (e.g., through causing emotional disconnect, miscommunication, jealousy and uncertainty and technological distraction).
Overall, the findings from this survey are starting to provide some insights into how digital technology plays a role in people’s everyday intimate romantic relationships, both for good, for bad and for both.
Read the project’s pre-registration with the Open Science Framework.
Team
Dr Danielle Paddock
Postdoctoral Researcher, Digital Good Network; Research Associate, Centre for Behavioural Science and Applied Psychology (CeBSAP), Sheffield Hallam University
Dr Danielle Paddock is a cyberpsychologist and her research adopts a mixed methods approach. Her research interests are in adolescent development, wellbeing, and mental health in the digital age, with a particular interest in body image and social media. She is also interested in developing, delivering and evaluating educational programmes and digital interventions to tackle these topics.
Professor Abigail Millings
Resilience Challenge Lead, Digital Good Network; Professor of Applied Social Psychology, Centre for Behavioural Science and Applied Psychology (CeBSAP), Sheffield Hallam University
Abigail Millings is Professor of Applied Social Psychology at Sheffield Hallam University. Her research looks at close relationships, mental health, and technologies for well-being. Abigail is currently leading projects on applying behavioural science to support family hubs service uptake, funded by the Department for Education, and web-delivered therapy to reduce parental conflict, funded by the Youth Endowment Fund. She is co-founder of the UK Attachment Network.
As Resilience Challenge Leader for the Digital Good Network, Abigail helps lead the network and champions the resilience challenge area, ensuring resilience is represented in all network activities.